FAQ

FAQ#

Question 1: The scan is successful, the buzzer sounds once, but no data is uploaded?#

Answer: The scanner has entered storage mode and needs to scan Normal Mode to recover.

Question 2:The scanner scans successfully, beeps twice, and can upload data normally. What is going on?#

Answer: The battery of the scanner gun is low and it prompts that it needs to be recharged.

Question 3:The scanner beeps five times when a button is pressed. How can I solve this problem?#

Answer: The battery is low and needs to be charged before it can be used again.

Question 4:Scan successful, uploaded data incorrect?#

Answer:

  • The Chinese input method needs to be switched to the English input method

  • Scan Instructions US Language Setting

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